✅ Quality Guarantee

Warranty Claim Form

We stand behind every LumieWorld product. If something isn't right, we'll make it right — quickly and without hassle.

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We respond within 24–48 business hours

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Defective products replaced at no charge

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No lengthy forms or unnecessary returns

Submit Your Claim

Please fill in all required fields so we can process your claim as quickly as possible.

1. Your Contact Information

First Name*

Last Name*

Email Address*

Phone Number

2. Order Details

Order Number*

Date of Purchase

Product Name*

3. Issue Details

Type of Issue*

Defective on Arrival

Light Not Working

Battery / Charging

Remote Not Working

Physical Damage

Other

Describe the Issue*

Preferred Resolution

By submitting you agree to our Terms and Refund Policy.

Call us at 888-593-6444 or email support@lumieworld.com — our support team is available Monday–Friday.